Frisco Dermatologist - Dermatology & Skin Surgery Institute of North Texas - Frisco

3535 Victory Group Way, Suite 200
Frisco, TX 75034-6721


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Updated 8/6/2020

Telemedicine is an option for patients with non-urgent problems. Please be aware that there are inherent limitations to the telemedicine platform (i.e. resolution of images, inability to perform procedures). If telemedicine is inappropriate, we will make arrangements for you to be seen in the office.

Please be aware that insurance companies are changing requirements and coverages in regards to telemedicine on a frequent basis. The information listed below is current as of August 6, 2020. If your insurance has come to the expiration date, your policy will not fully reimburse a telemedicine visit.

Telemedicine Fee Structure:

Insurance CompanyCurrently Allows Expanded Telehealth BenefitsExpiration DatePatient Cost Sharing
MedicareYesEnd of Public Health EmergencyWaived
Blue Cross Blue ShieldYes8/31/2020Waived
CignaYes12/31/2020Copay and Coinsurance may be required
HumanaYesEnd of Public Health EmergencyWaived
United HealthcareYes9/30/2020Waived

All other patients: $100 per visit

Payment will be taken prior to your telemedicine visit via telephone.

Please call our office at 972-712-5100 for a telemedicine appointment.

Telemedicine consent form – Click here

Telemedicine visits are now being conducted using the Healow platform. Patients will receive an email link approximately 30 minutes prior to their appointment times. In the event that the Healow platform is not working, we will email or text you a link to for your visit or you can click the link below.

Backup Telemedicine link:

For platform, you must use Chrome, Firefox, or Safari browser. This WILL work on all iPhones and Android phones. If using on a laptop, desktop, or tablet, a camera and microphone are required.